Terms of Service

(Please read these Terms of Service (“Terms”) carefully before engaging with VPN App Developers (“Company”, “We”, “Us”, “Our”). By entering into a contract or using our services, you (“Client”, “Customer”, “You”) agree to be bound by these Terms.)

1. Definitions

Company: VPN App Developers is a software development firm specializing in custom VPN applications for businesses. It’s operated by an ISO-certified parent organization in Asia, active on six continents, with 100+ satisfied customers worldwide. All the licensing, copyright, and code materials are carefully reserved for customers upon agreement.

Enterprise Offerings:

Client

Any individual, business, or organization contracting VPN App Developers for services.

Services

Development, deployment, customization, and maintenance of VPN applications, platforms, support, and related software.

Deliverables

Software, documentation, and other outputs are provided under a contract.

Third-Party

Any external APIs, hosting, cloud, or libraries integrated into the deliverables.

2. Scope of Services

We design and develop VPN applications tailored to the client's requirements. We adopt the vision and, where appropriate, incorporate suggestions based on our infrastructure. Our services may include:

  • ✓ Custom VPN app development (desktop, mobile, TV, web, consoles).
  • ✓ White-label VPN solutions and rebranding.
  • ✓ Integration with third-party VPN protocols and servers.
  • ✓ Any ongoing support, updates, and maintenance required.

In terms of services, clients are responsible for providing accurate specifications and ensuring compliance with applicable laws in their jurisdiction. We will deliver whichever services they require, but it is their duty to cope with their local regulations where the software will be marketed.

3. Eligibility

Clients must be 18 years or older and legally authorized to enter into binding contracts with our company. We will complete development or support depending on the agreement.

4. Client Responsibilities

  • ✓ Provide necessary technical and business requirements.
  • ✓ Ensure lawful use of the Deliverables.
  • ✓ Obtain licenses or permissions for third-party integrations.
  • ✓ Maintain the confidentiality of any credentials shared during development.

5. Intellectual Property

Ownership of Deliverables
Upon full payment, Clients own the rights to the custom-developed VPN applications, except for third-party components that are not permitted to share ownership.

Reserving Company Rights
We retain rights to methodologies, frameworks, and pre-existing code used in development. If you require source code and an open-source license for any components, you may take an appropriate approach upon agreement.

License and Permissions
Clients receive a non-exclusive license to use the Company’s proprietary tools embedded in Deliverables. We recommend that they clarify the matter before onboarding a new project. The same policy applies before publishing any advertisement or social message.

6. Payments & Fees

*No hidden fees or charges applied during the development and delivery period*

  • ✓ Fees are defined in the contract or proposal, depending on project duration/complexity/requirements, before onboarding to development.
  • ✓ Payment schedules may include upfront deposits, milestone-based payments, or subscription fees for ongoing support, according to both parties.
  • ✓ Late payments may or may not incur interest charges upon agreement.

7. Confidentiality

Both parties agree to maintain the “confidentiality” of sensitive business, technical, and personal data exchanged during the engagement. Confidentiality obligations survive termination of the contract.

8. Data Protection & Privacy

  • ✓ VPN App Developers does not monitor or store the Client’s end-user traffic.
  • ✓ Clients are responsible for compliance with data protection laws (e.g., GDPR, CCPA) when deploying VPN apps.
  • ✓ We may process limited Client data (e.g., contact details, billing information) in accordance with Our Privacy Policy.

9. Third-Party Services

Deliverables may rely on third-party APIs, protocols, hosting, scripts, or libraries as needed. We will discuss all matters requiring such materials during all the discussion, development, and delivery phases.

After providing the final services as deliverables, we are not liable for downtime, errors, or breaches caused by third-party providers. In the event of an upgrade or the integration of new elements, we must enter into a new contract that reflects our reputation and our commitments.

10. Limitation of Liability

  • ✓ The company’s liability is limited to the amount paid by the Client for Services.
  • ✓ We are not liable for indirect, incidental, or consequential damages, including loss of profits, data breaches, or misuse of Deliverables.

11. Warranties & Disclaimers

“Services are provided ‘AS IS’ and ‘AS AVAILABLE’.”
“We do not guarantee uninterrupted operation, error-free performance, or compatibility with other systems except the globally standard system.”
“Clients are responsible for testing and verifying Deliverables before deployment.”

VPN App Developers are transparent in payment and milestones. We do not breach any agreement except in connection with the termination of any contract. If you send us any additional funds in error, you will be refunded immediately or within a specified period.

12. Termination

Either party may terminate the contract upon written notice if any obligation is breached. We accept any breach of contract if notified at least 3 months in advance. Upon termination, Client must settle outstanding payments, and the company will deliver completed work up to the termination date.

13. Governing Law & Dispute Resolution

  • ✓ The laws of Europe, America, APAC, or Africa govern these Terms. (or the jurisdiction specified in the contract).
  • ✓ Disputes shall first be resolved amicably; failing that, they shall be settled by arbitration in Dhaka.
  • ✓ We do not provide any trademark or symbol that verifies your identity. You have to go through the governing process with an authority signature.

14. Severability

If any provision is found unenforceable, the remaining provisions remain valid and enforceable. Otherwise, the terms will remain in full force and effect.

15. Changes to Terms

  • ✓ We reserve the right to update these Terms at any time.
  • ✓ Client can claim the terms they agreed on for their ongoing project. Any material changes will be communicated to Clients at least 30 days prior to enforcement.

16. Contact Information

For questions regarding these ‘Terms & Conditions’, please contact:

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